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OSMIA RETAIL SPECIALIST

Job Description

Osmia is a growing natural skin care company. We are proud to produce top quality, beautiful products with extraordinary, consciously-sourced ingredients that really work. We are passionate about wellness and about building a strong team in our hometown of Carbondale, Colorado.

   

Primary Responsibilities:

We are looking for a self-motivated, highly-efficient person to join us in the position of Retail Specialist.  In this role, Osmia will rely on you to provide a positive shopping experience for our customers. You will be (or become) knowledgeable about Osmia products, ingredients, and brand standards and be able to communicate those externally to retail customers. You will report to the Osmia Customer Experience Operations Manager.  We are looking for a flexible team member in this role who is willing to support the overall business as needed and who can maintain clear and positive communication channels, helping us build an awesome team environment. In partnership with the CX Operations Manager, a portion of your work will also include:

  • Expand knowledge of products so that customer questions can be properly answered
  • Prepare and display new merchandise
  • Maintain a standard of cleanliness in the store by following set guidelines
  • Work to create and maintain a pleasant environment for customers
  • Help customers with any questions about products
  • Cross promote products based on customer inquiries
  • Can upsell products if appropriate
  • Manage financial transactions
  • Manage inventory
  • Manage local order pick-ups

  

Requirements:
  • Technical proficiency with Mac computers and iPad.
  • Problem solving skills
  • Extreme attention to detail
  • Strong customer service skills
  • Fluency in English
  • Excellent interpersonal skills
  • Experience in retail

  

Note regarding physical demands:

To perform the essential functions of this job successfully, team members are regularly required to stand, reach, handle small objects, sit, walk, kneel, or crouch. Team members must be able to stand, bend, and reach for up to eight hours on some days. Employee must be able to work at a computer for up to eight hours on some days. Employees regularly lift and/or move up to 20 pounds, sometimes lift and/or move up to 40 pounds, and occasionally lift and/or move more weight with another team member. Safety masks must be worn during any activities that generate dust or fumes and ventilation must be on. Ear protection may be worn during loud activities. Employees are required to follow safety measures while performing daily work and learn new safety procedures as our equipment and work space evolve. All Osmia employees are following masking guidelines set by the CEO in alignment with public health conditions.

  

A note: Our workplace must be free of all synthetic fragrances, from laundry detergent to perfume to hair care, as well as any tobacco smoke residue.

   

Full-time hours are approximately 40 hours a week in this position. Full-time benefits after an initial onboarding period (max three months) include a 75% contribution to monthly premiums for health insurance, annual wellness stipend, and paid time off that scales with tenure plus over ten company holidays annually.

Part-time hours are approximately 24-30 hours per week for this role. Part-time benefits after an initial onboarding period (max three months) include an annual wellness stipend and paid time off that scales with tenure.

   

Job Location: Carbondale, CO 81623

Job Type: Full-time, in-house. Part-time, in-house is also a possibility if it works with our store hours. This is not a remote work opportunity.

Required language: English

   

Please send your resume and cover letter to info@osmiaorganics.com, attn: Mary/Sarah

   

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law. Osmia is an equal opportunity employer. We do not sponsor applicants for work visas.